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Frequently Asked Questions
Q: What types of mobile scratches can this remover address?
A: It addresses hairline micro-scratches, light surface scratches, and moderate scratches on mobile phone screen glass and back glass panels. Very deep gouges that penetrate through the glass may only be reduced, not fully eliminated.
Q: How does a mobile scratch remover work mechanically?
A: The remover uses a rotating abrasive pad with polishing compound to micro-abrade the glass surface around the scratch, leveling it to the depth of the scratch and then polishing to restore optical clarity.
Q: Will the scratch come back after removal?
A: Once a scratch is polished out, the glass surface is permanently restored. However, the phone remains susceptible to new scratches without a protective case or screen protector.
Q: Is it safe to use on phones that are still powered on?
A: It is recommended to power off the phone and seal all ports before wet polishing to prevent water ingress. Never operate the phone during the polishing process.
Q: What warranty is included?
A: One year warranty is provided with every machine.
