mobile scratch removal

Frequently Asked Questions

Q: What is the step-by-step process for mobile scratch removal?

A: (1) Clean the screen thoroughly, (2) seal all ports with waterproof glue, (3) apply polishing compound to the pad, (4) run the polishing machine for the appropriate duration, (5) clean off residue with IPA, (6) apply oleophobic nano-coating, (7) inspect the result.

Q: How do I assess whether a scratch is treatable before starting?

A: Run your fingernail across the scratch under good lighting. If the nail catches noticeably, the scratch is deep and may require multiple passes or glass replacement. If the nail glides smoothly, the scratch is surface-level and fully treatable.

Q: What is the success rate for mobile scratch removal?

A: Surface-level scratches have a near 100% success rate. Moderate scratches achieve 80–95% improvement. Very deep scratches may show 50–70% improvement but may not be fully eliminated.

Q: Can scratch removal be performed on a phone with a cracked screen?

A: No, polishing a cracked screen will worsen the crack. Cracked screens must be replaced before any polishing service is performed.

Q: What warranty is included?

A: One year warranty is provided with every machine.