Frequently Asked Questions Q: How is a mobile scratch removal service different from buying a scratch remover machine? A: A scratch removal service is a professional treatment performed by a trained... Read more
Q: How is a mobile scratch removal service different from buying a scratch remover machine?
A: A scratch removal service is a professional treatment performed by a trained technician using specialized equipment, while purchasing a machine allows repair shops to offer this service in-house. This listing covers the service offering for shops looking to add scratch removal to their menu.
Q: What information should a customer provide before booking a scratch removal service?
A: The customer should provide the phone model, a description of the scratch location and severity, and whether the phone has any existing cracks or damage that may affect the service.
Q: Is the service available for all phone brands?
A: Yes, the service is available for all major smartphone brands including iPhone, Samsung, Huawei, Xiaomi, OPPO, and others.
Q: What happens if the scratch cannot be fully removed?
A: If a scratch cannot be fully removed due to its depth, the technician will advise the customer on the result before completing the service and discuss alternative options such as glass replacement.
Q: What warranty is included?
A: One year warranty is provided with every machine.
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